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Who is Responsible for Posting?

Discussion in 'Anything Airgun Related' started by Lydford, May 17, 2014.

  1. Lydford

    Lydford Posting Addict

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    If a parcel is lost by the Royal Mail or another carrier, who should take responsibility for for the loss: the buyer or the seller?
     
  2. Alex.B

    Alex.B Keyboard Hero

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    Seller , unless buyer arranged pick up by courier .
     
  3. Egg

    Egg Major Poster

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    Seller - they're the one with the contract with the carrier.
     
  4. cloverleaf

    cloverleaf Super Moderator Staff Member Mod/Admin

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    As above, the seller is usually the one who has arranged carriage and is the one who'd have to do the legwork if something went missing.

    That said; in these days of difficult shipping, dangers over stuff getting confiscated and abysmal token-gestures towards compensation, when selling / posting something I'm always explcit that it's posted at the buyer's risk (I'd always rather deal face to face with large / controversial / expensive items) so that I'm not left with a seller demanding a refund if RM lose or confiscate an insufficiently-compensated item. Of course I'd still go through all the motions of applying for what little compensation there might be in behalf of the buyer..
     
  5. roy0110

    roy0110 Engaging Member

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    the whole posting at buyers risk thing is totally unfair.
    the seller is the only party that can make a claim if the item isn't received as expected by the buyer.
    the buyer makes adequate provision for the seller to receive payment, so in all fairness the seller should make adequate provision for the buyer to receive as advertised goods. (if seller is arranging postage)
    is it so hard, or costly to arrange adequate insurance when posting?
     
  6. Ichabod Armacost

    Ichabod Armacost Donator

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    I am completely with you on this one, if things go tits up, it's the buyer who looses out, the seller has had their money, so they are sitting pretty. It's easy to deal with though, if a seller says posting at buyers expense, seeeeemples, buy elsewhere!
     
  7. larryking28

    larryking28 Busy Member

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    I lost £120 once after ordering a Sony watch,I wont say who from.
    Tracking showed as signed for despite me never getting it.
    I contacted the company I bought it from who washed their hands of it and said contact RM who said to contact the seller.
    Paid by Paypal as well and they didnt want to know either.
    Suffice to say I dont use any of the companies involved anymore and I never did get my £120 back.
     
  8. dave goodall

    dave goodall Donator

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    Dont see how posting at own risk s u fair if you state face to face and get pressured into posting off the buyer which happens so many times ive been fortunate to never have a prob apart from posting items to wrong adress once got parcels mixed up which was resolved by honest buyers butif you state face to face then buyers should sort out there own courier id refuse to post a pcp these days down to cylinder regulations
     
  9. Kenbarcon

    Kenbarcon Donator

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    I had the exact same thing happen a couple of weeks ago, sold an item on ebay and when buyer got it he claimed it was damaged, so i offered to pay for repair or full refund if they sent it back. They sent it back with a courier and it was tracked and signed for, but not by me, someone else ended up with it and so i was forced to pay back the buyer through paypal buyer protection, and told by paypal to contact courier to see what had happened to the delivery. How dumb can they be, only the sender can contact the courier, they will not answer anything i ask of them. Buyer won't reply to me messages or emails and so now i have lost the money i got for it and have no item, i also have to pay the paypal fees of £12 for selling it.:frusty:
     
  10. SteveO

    SteveO Top Poster

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    A crime has therefore been committed by someone else signing for and keeping your property, report the crime to Action Fraud and then contact PayPal/eBay again stating your crime reference number, you should be able to get a refund from them, I know of others who have.... read the eBay forums!
     
  11. Kenbarcon

    Kenbarcon Donator

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    Is that through the police steve.
     
  12. Whistler1

    Whistler1 Donator

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    Let's face it, there must be something you can do Steve. What's to stop a less than honest postman., pocketing your package, and signing for it themselfs

    Mobile
     
  13. Kenbarcon

    Kenbarcon Donator

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    I know i am down to the local police station on Monday morning, also might help as i know them all by first names.
     
  14. Ichabod Armacost

    Ichabod Armacost Donator

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    Statistically speaking, a bit unlikely..........
     
  15. boneshaker

    boneshaker Member

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    Few years back our postman of then was jailed for three years when police raided his house they found just under five thousand letters and parcels which he had stolen most of them never opened he claimed he had a break down
     
  16. That hurts

    That hurts Barely Active

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    Don't forget that there is a top, and usually completely inadequate, insurance limit when posting air weapons. Seller beware :mad:
     
  17. Jim of Cov

    Jim of Cov Donator

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    Writing on behalf of all Posties, such 'missing' items are called Perks of the trade. Merry Christmas!!!
     
  18. Ichabod Armacost

    Ichabod Armacost Donator

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    Perhaps you shouldn't measure everyone by your own moral compass?
     
  19. Elk hunter

    Elk hunter Keyboard Hero

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    Ive read this thread and although I've nothing I can add to the debate ae it's never happen to me loosing an item as well as the package......this is one of the most stupid comments I've read in ages. I just shows the mentality of some members.
    im glad to say our local posts is a great girl but no dout a company as large as the PO you will get bad apple like above.

    Andrew
     
  20. Ichabod Armacost

    Ichabod Armacost Donator

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    I absolutely agree with you, and my experience is that the vast majority of postal workers are as honest as it's possible to be. To the moderator that keeps deleting my "yes and" post, perhaps you would care to pm me and tell me why?
     

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