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Well done Falcon.

Discussion in 'Anything Airgun Related' started by rosie 1, Jan 29, 2014.

  1. rosie 1

    rosie 1 Engaging Member

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    Well i bought a Falcon Mennace scope from one of the members off this site advertised as "Faultless and perfect condition" he will know who he is if he reads this so i'm not going to mention names because he did offer to pay for the repair (i do wish people would be more honest when advertising)..On recieving the scope i noticed that there was "play" in the eybell therefore the point of impact alters the scope cost £150.00.... Having contacted Falcon Optics explaining the problem and telling them that i bought it second hand they told me to return it to them and the scope would be repaired (if possible) free of charge...so thankyou Falcon you cant get better service than that ...
     
    Last edited: Jan 29, 2014
  2. ratman60

    ratman60 Very Active

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    hello, i have been had like that, said was good condition or as new, not on this site lucky. hope you can get fixed free but the seller should pay postage at the very least.
     
  3. jps norton

    jps norton One Hit Wonder

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    It was I that sold the Falcon scope to rosie 1.
    I was totally unaware of any problem with the scope and I was as honest as I could have been with my description.
    I had bought it, mounted it on my prosport, zeroed (with no problems) then it sat on the rifle in the gun cabinet until Ken put out a wanted ad here on AGF. So probably only shot 50 pellets through the prosport with the falcon mounted.

    If I had been aware of an issue with the scope:

    I wouldn't have described it as excellent condition
    and
    I certainly wouldn't have sold it to anyone.

    That's why I was very surprised when rosie 1 contacted me and made me aware of the issue and in reply to him offered to pay for any repairs needed to the Falcon to make it useable.

    I am very happy to hear that Falcon have offered to repair the scope FOC and if there are any postage costs incurred I will happily reimburse those costs.

    I apologise for any bad feeling I have caused with this transaction Ken.
     
    Last edited: Jan 29, 2014
  4. rosie 1

    rosie 1 Engaging Member

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    not repaird yet only sent it off today
     
  5. rosie 1

    rosie 1 Engaging Member

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    Falcon have re-placed the scope hows that for service..also Lee (jps norton) has re-embursed me for the cost of postage top man so what a happy ending (Rose 1)
     
  6. rosie 1

    rosie 1 Engaging Member

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  7. Lee67

    Lee67 Posting Addict

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    Glad to hear..alls well hat ends well
     
  8. jps norton

    jps norton One Hit Wonder

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    Location:
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    Glad to hear its all come good Ken and Falcon have stuck by their product and issued you a brand new scope.
    It`s all turned out brilliantly in the end :)
    Now I just hope you get to enjoy using it after an initial bad start :up:
     

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