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Warranties?

Discussion in 'Anything Airgun Related' started by Mush, Jan 11, 2019.

  1. Mush

    Mush Well-Known Member

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    AA say if you add any after market parts to the rifle their warranty becomes null and void.

    So, if you fitted one of the well know tuning kits and the gun at some stage in the future developed a problem on any part of it and you then re-fitted the original parts, how would you stand? Or in fact, how could any manufacture know you had changed things at some stage?
     
  2. Sky

    Sky Super Moderator Staff Member Mod/Admin

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    That's a liability get-out that EVERYONE uses. Most guarantees are worthless anyway IMO unless you're looking to get a refund.

    Besides, if you've modified it, it is no longer the manufacturer's designed item; so why should they honour any guarantee?
     
    Pugwash likes this.
  3. Tim_B

    Tim_B Keyboard Hero

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    I don't bother with the warranties, but then Again I generally buy second hand.

    If you have modified it, then it's modified and they won't honour it - and as Sky says, why should they?
     
    Pugwash and TORNADOS7 like this.
  4. cloverleaf

    cloverleaf Super Moderator Staff Member Mod/Admin

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    If you did a good enough job of returning it to standard there's no reason why they should twig and fail to honour the warranty. That being said that's potentially a little easier said than done (think of the gash grease that HW use - first thing you'd do when sorting one out would be to get rid of that, which would be an instant giveaway..).

    To an extent I agree with the others about a manufacturer's right to refuse a warranty if the gun's been played with; that said it'll sting if something fails or you find a sub-par part that's nowt to do with any additional work that's been carried out.
     
    foxtrott likes this.
  5. oedbachgen

    oedbachgen Major Poster

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    If you buy a gun and a fault occurs IE the gun become unfit for purpose 1st thing to do, take it back to the RFD you bought it from, doesn't want to know, then you will have to go the legal way, check out the (The Consumer Rights Act 2015).
    If he knew/found out that you've been fitting after market parts, you have no chance of getting your money back.
     
  6. ChrisKz

    ChrisKz Post Whore

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    Bit of a grey area .. if you drilled 2 holes for a sling . would that invalidate the warranty if the cocking mech broke .. It is all down to customer service as they see fit , why should 2 screws affect a cocking mech ....
     
  7. oedbachgen

    oedbachgen Major Poster

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    If it became unfit for purpose and you wanted your money back, then there could be a problem with the RFD taken it back if you had drilled holes in it.

    s there a time limit?
    There are now clear time limits for you to ask for refunds, repairs or replacements:

    • Refund: You can get a refund up to 30 days from when you bought the product, if it was from a UK seller. You can also get a repair or replacement if you prefer.
    • Repair or replacement: You can get your product repaired or replaced up to six months from your purchase. The retailer has one chance to make the repair. If you're still unhappy, you then have a right to a refund.
    • You can still get a repair or refund after six months, but the seller has the right to deduct some money for the use you've had from the product. You'll have to prove that it was faulty when you got it.
     
    80yarder likes this.
  8. mikeyhall1

    mikeyhall1 2018 Forum Nice Guy

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    All my rifles are out of warranty the day I get them and I’m not at all bothered.

    I have very little faith in the manufacturers or distributors when sending a gun back, however Air Arms is the exception - superb service.

    For me it boils down to if it’s a springer or PCP.

    A PCP I’d like to fall back on the warranty should I need too, but a springer..... I’m happy to fix and improve myself.
     
    milek likes this.
  9. Air arms boy

    Air arms boy Wear sunscreen!

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    I’d rather pay a guy in a shed or reasearch and do it myself Than send any of my guns back to the manufacturer! (Maybe AA ONLY)
     
  10. dave 2 stroke

    dave 2 stroke Busy Member

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    i build race engines and i seal my engines and i can tell if some one has been in and they dont get another one from me if they do as they is a lot of fiddling going on with the race bikes for more power ek ek ek but with a rifle far go a bit of bling add on parts can be removed but when your boring things out and re machining parts well thats some thing else
     
  11. Scots Bob

    Scots Bob Donator

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    I'll let you Guys know about warranties my 2 month old Hw.20 has gone back to Hull cartridge. Hopefully it will be back this week.
     
  12. Pugwash

    Pugwash Busy Member

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    Buy second hand. As long as you are careful what you buy and who you buy it from you will already have saved enough money to cover most unforeseens unless you are very unlucky. Then you can do what you want to it and not labour under the illusion that you have a meaningful warranty.
     
  13. darklord

    darklord Keyboard Hero

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    Bottom line is yes the warranty is void including drilling holes in the stock.

    After market kits are a bit obvious as not being honoured how ever Air arms a good to deal with in that sense

    My HFT500 leaked like a sieve despite various attempts to repair it via the dealer

    Air arms contacted me direct and replaced the gun free of charge and threw in a free hamster which hadn’t even been released yet.

    Now that is the only gun I have or want
     

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