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Very good news about h&n complaint

Discussion in 'Anything Airgun Related' started by SniperSi, May 12, 2014.

  1. SniperSi

    SniperSi Donator

    Messages:
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    Location:
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    Well after discovering a few tins of my h&n field target pellets were defected, a quick complaint to h&n on Facebook and this nice little package turned up from Germany today, WINNER!!!
    [​IMG]
    It looks like they have upgraded the tins to a screw top and the pellets look shiny and a lot cleaner than the defected tins.
    Well happy with the customer service, this lot should keep me busy for a while ;)
     
  2. dave1962

    dave1962 Posting Addict

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    Nice when the customer gets treated right.
     
  3. Cymru-Dave

    Cymru-Dave Donator

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    That's a good turn out, and the good word has already spread via the forums, that makes for good customer service!
     
  4. JD

    JD Donator

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    Makes me wonder how, The Void, got on with his complaint, Ive not seen anything posted up from him ?

    Welldone Si, how long do you think there last you ?

    H&N, on sit on my face book, what ever next. lol
     
  5. thevoid

    thevoid Posting Addict

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    I've sent a tin of Weihrauch F&T special into H&N at their request as they are pure rubbish, 20 tins of pure rubbish, I'm awaiting a reply soon
     
  6. ratharvester

    ratharvester Donator

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    Great news,positive outcome,good for future sales.I personally love h&n Baracuda extreme and ft so hope that's the end of any problems.
     
  7. thevoid

    thevoid Posting Addict

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    How bad were your pellets? mine are all sizes and FPS spread is massive:(
     
  8. SniperSi

    SniperSi Donator

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    The way I'm going through them not that long, mind you i just sold my cp88 so that will save a lot :O
     
  9. SniperSi

    SniperSi Donator

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    pretty bad, swarf on the skirt of pellet, miss shapes, bent ones. Compared to the replaced ones im starting to think England gets the riff raff.
     
  10. SniperSi

    SniperSi Donator

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    has anyone els had the screw top in the uk?
     
  11. ratharvester

    ratharvester Donator

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    Location:
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    Got 5 tins of baracuda extreme due tomorrow I hope they are ok,will check them with a fine tooth comb,and I bet they have stupid lids too!
     
  12. mattyts

    mattyts Donator

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    Location:
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    I haven't seen them,maybe they are very new,being direct from Germany,we might see them in the UK once all the old stock sells
     
  13. richardscar

    richardscar Donator

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    possibly, just don't mention the "war" ;)
     
  14. ratharvester

    ratharvester Donator

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    :laff::laff:
     
  15. olas

    olas Newbie

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    All the FTT's I've bought have had screw tops, and none have been deformed. 5.53 from cheshire gun room
     
  16. DaveF

    DaveF Busy Member

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    Location:
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    i've bought 8 tins of 177 FTT a tin at a time from two local gunshops over last 8 months, all had screw on lids all seemed pretty good quality with very small amount if any being bent or miss shaped
     
  17. Clubshot

    Clubshot Clubshot

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    Location:
    North London. England
    They used to put spong in top and bottom to save damage -

    I take it got removed on cost cutting ?

    Air Gun Pellets are soft in General - a lot depends how many times they have been moved / transported around ;)

    BOB/R
     

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