1. The Forum Rules have undergone some minor changes and updates.  Please take the time to read them; it will only take a couple of minutes of your time. By doing so, you lessen the chance of incurring the wrath of the moderation team or making yourself look foolish to other members.

    90% of users posting adverts in the Sales forums need to be reminded to read the rules as their posts are wrong.  This is unnecessarily time-consuming and will no longer happen - if your advert doesn't follow the Sales Rules it will be deleted and you'll have to start all over again.

    To close this box once you've read it (and the Rules), click on the X in the top right-hand corner.

    Thank you.

    AGF Staff



    Dismiss Notice
  2. A reminder of one of the Forum Rules:

    'Behaviour

    Do not make inappropriate or offensive posts - including threats, harassment, swearing, prejudice, defamation, deliberate insults or name-calling, other negative remarks about this forum, its moderators and administrators or your fellow members. Even if this is just your own personal opinion, RESPECT YOUR FELLOW MEMBERS.'

    There have been changes made to our censoring software in an attempt to help with this growing problem.

    Click the X in the top-right-hand corner to dismiss this notice.
    Dismiss Notice
  3. Dear members,

    Our membership (like our country) consists of people from all walks of life; different in far more ways than can be listed here and each with a different view based on their experience of life - regardless of their colour, religion or cultural heritage. Every single person in the UK has been born of mixed race – we are a multi-coloured and multi-cultural country.

    As many of you are aware there are a handful of individuals amongst this membership that persist in making provocative, inflammatory, racist and otherwise offensive comments. This has been happening across the forum to a certain degree but is most especially prevalent in the Adult section.

    The moderation team has tried to stay on top of this, however unfortunately because of the ‘offensive’ nature of much of its content we don’t monitor the Adult section quite as much as perhaps we should. As a result much of this behaviour has gone unnoticed unless it has been reported to us. While the team always intended to take a "light touch" approach to the Adult section it would seem that some people aren’t quite adult enough to be left unmonitored after all.

    This behaviour is, and always has been against Forum Rules as well as the specific stipulations of the Adults forum and it will no longer be tolerated. We feel it's time to draw a line in the sand and as such from this point onward offenders will receive an immediate and permanent ban from the forum.

    In order for us to achieve our goal of restoring the forum to the friendly and tolerant place it once was, we ask that ALL members be mindful of the content they post and help us to stop unacceptable behaviour by using the 'Report' tool at the bottom of any offending post - the results of which can be seen only by Admin/Moderators.

    You should all receive a copy of this message by PM. 

    To close this message box, click on the 'X' in the top-right-hand corner.

    Dismiss Notice
  4. Hotmail block emails from us entering your inbox. Unless you can setup a safe sender you will not get activation emails from the forum. Please use an alternative provider or complain to Hotmail.
    Hotmail addresses include.

    @Hotmail.co.uk @Hotmail.com @outlook.com @Live.com
    Dismiss Notice
  5. Postings on Politics, Religion & Controversial Off-Topic Material

    The majority of users do not want to read about these subjects and people have left the forum as a result of it – this is after all an 'Airgun' Forum. It’s all very well to say they don’t have to read it if they don't want to, but as most of us use the ‘New Posts’ button there is no easy way to avoid it.

    All AGF staff members are in favour of people being able to discuss what they want, but we have to draw the line somewhere if it is upsetting other users. We don’t want to read about these topics either.

    IMPORTANT- The discussion of politics and religion is no longer allowed anywhere on the forum (including the Adult section).  The only exception is if it's airgun related - they must be put in the Airgun Related Politics section..

    We will not tolerate bullying or personal attacks, racism or any other offensive 'isms'. we will remove these topics from the forum, we will not give you an area where you can abuse each other. We will not hesitate to ban offenders.

    To clear this text box, click on the 'X' in the top right-hand corner.

    Dismiss Notice

solware

Discussion in 'Anything Airgun Related' started by mikey, Jun 8, 2012.

  1. mikey

    mikey Pro Poster

    Messages:
    5,352
    Likes Received:
    311
    Location:
    north yorkshire
    has anyone bought from this company and had delays in receive items
     
  2. kev1065

    kev1065 Posting Addict

    Messages:
    1,322
    Likes Received:
    4
    Location:
    surrey
    never had a problem with them i bought loads of stuff of them
     
  3. gotta go tactical

    gotta go tactical Posting Addict

    Messages:
    1,238
    Likes Received:
    0
    Location:
    Sandhurst
    One of the better internet companies I would say as always pretty good with delivery times. Like most internet companies using RM post it is more often than not RM delaying things. It happens and as much of a pain as it is waiting for your gun stuff be patient as Im sure it will be with you soon...How much of a delay are we talking...? A day or two...? A week...? More...?
     
  4. mikey

    mikey Pro Poster

    Messages:
    5,352
    Likes Received:
    311
    Location:
    north yorkshire
    i ordered a small item 11 days ago and paid for first class recorded and expected it to arrive the next day or even the day after,it didn't so i emailed them to be told it was out of stock and it would be sent thursday,did not receive it friday so emiled then again and received an email back with a tracking number.according to royal mail the item was put into there system on the 2nd of this month and states this everytime you put in the tracking number into royal mails tracking system but the item cannot be tracked.i spoke to royal mail yesterday who told me that it cannot be tracked because the item has not been put into there system.i emailed solware yesterday asking what was going on and have had no reply,have emailed them again today and still no reply.even though it has been bank holiday the item wether posted first class or first class recorded should have reached me by now
     
  5. gotta go tactical

    gotta go tactical Posting Addict

    Messages:
    1,238
    Likes Received:
    0
    Location:
    Sandhurst
    I agree it should be with you now... Sounds like it has been sent but RM have cocked it up again somehow...Happened to me before (not with Solware) but got sorted in the end. Ask for refund from Solware as the tracking number doesnt work and tell them to try tracking number to prove it. I would give them a ring as email takes too long and is Friday now so wont get sorted for another week...Ring them and tell them that this is the last resort calling them as you arent getting anywhere with emails...
    Telephone : 0844 357 0306 ( Local Rate )
    Telephone Lines open : Monday to Friday 09:15am - 17:30pm -- Saturday 9:00am- 3:30pm
    Best of luck mate...
     
  6. mikey

    mikey Pro Poster

    Messages:
    5,352
    Likes Received:
    311
    Location:
    north yorkshire
    whats p****d me off is that i paid for first class recorded so i could track the item and it has not been sent this way.
     
  7. Kai87

    Kai87 Donator

    Messages:
    1,405
    Likes Received:
    3
    Location:
    Rotherham
    There something wrong there matey as above give them a ring and ask for a refund
     
  8. 18 Wheeler

    18 Wheeler Busy Member

    Messages:
    610
    Likes Received:
    7
    Location:
    Swadlincote
    Recorded Delivery just shows any item as "in the system" IIRC, whilst Special Delivery shows where it is in the system.

    Might be worth checking before going off on one?
     
  9. andyz1000

    andyz1000 Banned

    Messages:
    9,678
    Likes Received:
    2
    Location:
    pembrey burry port
    Royal mails so called tracking system is a joke
    I would give soleware a bell have heard nothing but praise for them
     
  10. Hboy

    Hboy Junior Member

    Messages:
    27
    Likes Received:
    0
    Location:
    Tunbridge wells
    I received mine next day I would give them a call
     
  11. toytown

    toytown Honorary Member

    Messages:
    2,574
    Likes Received:
    0
    Location:
    Surrey
    solware are spot on, if they dont have what you are after they will get it for you.
     
  12. Darren Petts

    Darren Petts Temporarily Alive

    Messages:
    4,329
    Likes Received:
    595
    Location:
    Wakefield
    Recorded is often delivered before anything shows. There is no tracking just in system or delivered. It's of little to no use to a buyer but of use only to a sender.
     
  13. hounded

    hounded Honorary Member

    Messages:
    3,488
    Likes Received:
    2
    Location:
    Wolverhampton
    More than likely a royal mail cock up matey , Solware are nothing but spot on when dealing with them on many occasions :up:
     
  14. mikey

    mikey Pro Poster

    Messages:
    5,352
    Likes Received:
    311
    Location:
    north yorkshire
    this is what i get on royal mail tracking
    The sender has advised us that item FD391948373GB will be posted into the Royal Mail network on the 2012-06-02
    since starting this post i have had an email from solware again saying the item has been sent.if it has not turned up by next tuesday i will give them a call
     
  15. mikey

    mikey Pro Poster

    Messages:
    5,352
    Likes Received:
    311
    Location:
    north yorkshire
    im beginning to think this myself
     
  16. gasman

    gasman Up a bit,,,,,,,

    Messages:
    16,484
    Likes Received:
    2,997
    Location:
    1066 country
    he he he ,the postmen don't want too be tracked,,,,,,,,,
    ,,,,,,,,,,,,then they won't be able to go home early :rolleyes:
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice