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Solware taking orders for the new stocked HW100's

Discussion in 'Anything Airgun Related' started by Cymru-Dave, Jun 21, 2014.

  1. Cymru-Dave

    Cymru-Dave Donator

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    Anyone tempted by the newly stocked HW100's in either laminate or synthetic?

    It seems like a sales ploy to get rifle sales moving again but I for one being in the market for a HW100 will look into getting one, but if prices are hiked massively because of the stock then I think I'd buy the standard one and either stick with that or sell the stock as new and put the money towards getting a custom one made.
     
  2. mattyts

    mattyts Donator

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    £899.95 for the Laminate,not for me and seems a little expensive.
     
  3. Cymru-Dave

    Cymru-Dave Donator

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    Last edited: Jun 21, 2014
  4. nick2

    nick2 Keyboard Hero

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    I ordered 5 tins of Air Arms Express from Solware on 29th May, I still havent got them yet.:mad: This was my second dealing with them, the first time I had to return a faulty new scope to MTC. For me their service has been abysmal, I will not use them again:down:
     
    Last edited: Jun 21, 2014
  5. larryking28

    larryking28 Busy Member

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    Hopefully the stocks will be a bit more interesting than the one in the picture that looks a bit bland :(
     
  6. Cymru-Dave

    Cymru-Dave Donator

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    Agreed I'd have to see one in the flesh, I'd like the synthetic but don't like the grey bits on it.
     
  7. milek

    milek Honorary Member

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    Seems a high price to pay for a non-adjustable laminate stock. The AA ultimate sporter at least provides some adjust-ability.
     
  8. Cymru-Dave

    Cymru-Dave Donator

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    The ultimate sporter is a lovely rifle, the Germans do need to stick to the action and let the Italians do the stocks, I think that would result in a stunning combination.
     
  9. Jonnyovy

    Jonnyovy Very Active

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    To be honest when the hw100 stock is made from a nicely stripe grain piece of walnut, it is gorgeous. No laminate will ever compete with that. Especialy at £899

    ....im glad i have my tiger stripe wallnut tucked away for the night
     
  10. Ichabod Armacost

    Ichabod Armacost Donator

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    Hang on a minute???

    1. They returned a faulty new scope FOR YOU??? No, no, no no,..............you got that wrong surely.

    2. You bought a scope from them, and it was faulty?

    3. You returned it to them because it was faulty?

    4. They then sent you a new one, or gave you your money back??

    If 4 above did not happen, then they are in breach of consumer legislation as it stands in this country. Your contract is with them, not, I repeat not with the manufacturer. If they, (Solware), sell you faulty goods it is up to them to rectify the situation to your satisfaction, they are not in law considered to be intermediaries between you and the manufacturer, and are not acting on your behalf, even if you think they are, they are simply passing the buck, that rightly stops with them. What transpires between the manufacturer and themselves is nothing to do with the contract that you have with them, which is for them to supply you with goods that are fit for purpose.

    I would contact them by phone backed up with a letter telling them that you want your money back, or a replacement scope that works as it should immediately, or you will pass on the details of this transaction to the Office of Fair Trading.

    Sorry if you think I am sticking my nose in, but I am sick to death of bloody shopkeepers that think they can pull this stunt. The law is very clear, if you buy something from a retailer, your contract is with that retailer, not with the manufacturer of the goods supplied unless the retailer and the manufacturer be one and the same entity.

    If you buy faulty goods from a retailer, it is up to the retailer to rectify the situation either by replacement of the faulty goods or by giving you your money back. That does not mean they can say to you, "Oh gosh sorry, I will just send it back to the manufacturer for you and see what they say". It does mean that they deal with your complaint as they should, by doing what I have already outlined above that they should do.

    It's probably too late to be any use to Nick2, but come on people, please get a grip, if you receive faulty goods make sure you are dealt with in the correct manner, not given some tosspot excuse about sending them back to the manufacturers to see what can be done!
     
    Last edited: Jun 22, 2014
  11. meerkat1

    meerkat1 Keyboard Hero

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    wow that is expensive i paid £706 for my HW100KS FSB
     
  12. nick2

    nick2 Keyboard Hero

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  13. Cymru-Dave

    Cymru-Dave Donator

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    Perhaps I shouldn't have mentioned solware and just said the new stocked HW's are available to keep it on topic, but since a bad service experience spreads ten times more than a good experience I'll say that I just ordered a rifle from them and had no issues at all, they were also the cheapest.
     
  14. nick2

    nick2 Keyboard Hero

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    Yes, my apologies for going off topic.:)
     
  15. Ichabod Armacost

    Ichabod Armacost Donator

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    In the interests of fair play an all, I think it's only right to say that Solware are in my view not a bad company. It also seems to me that they get it right most of the time, which is all you can expect really.

    Having said that, there are certain retail practices that really wind me up, and this nonsense of passing the buck to the manufacturer is one of them. In a way, what is worse, is the customers who let them get away with it, either through ignorance or a lack of nuts.:D
     
  16. tombillings916

    tombillings916 Donator

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    I think it's the British way of dealing with things...not wanting to make an issue when as you rightly say we should demand better service (the Yanks and the French don't muck about) but how many of us have had a crap meal and when the waitress asks if it's ok we say 'fine thanks' it's how we are, bloody stupid but that's us Brits I'm afraid.
     
  17. Clubshot

    Clubshot Clubshot

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    Original Post - Yes it Expensive for a Laminated Stock - as are All Laminated Stocks on Any Gun - Air or Fire Arm

    No Dealer Will Check a Scope before Sending it out - But with a MTC it has a good record of Customer services

    So I am sure that the Dealer would have Exchanged it if Ask -

    Back to lack of Delivery - have you Ask Dealer if order received and dispatched - Aware much is lost in Transit these day's

    I have had Calls about orders to be advised that I had not recieved payment - reason I had not sent order -

    Best was little girl in background - Daddy - letter is still in mummy's Bag - not posted -

    As stated before most retailers are run with minium Staff - so a sicky or Holiday can cause Delay's -

    BOB/R
     
  18. Hoodster

    Hoodster Engaging Member

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    Just because its made from laminate doesn't make it any better looking imho same stock ugly in wood and laminate.
     
  19. yorkshireshoot

    yorkshireshoot Posting Addict

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    I'd be interested to know how much the synthetic stocked version is ? Is there any difference mechanically to the currently available 100s ?
     
  20. Cymru-Dave

    Cymru-Dave Donator

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    I think mechanically there is no change to the action
     

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