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M T C

Discussion in 'Anything Airgun Related' started by zigzag, May 4, 2012.

  1. zigzag

    zigzag Well-Known Member

    Messages:
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    Location:
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    HI ALL i ordered at set of MTC Taipan 4-16x50 AMD scopes ,they came last week ,,,,,BUT there was a problem the amd did not work so i rang mtc, And was told to send them back to them not the shop i got them from, so i did , mct told me a new set will be sent out to the next day,,,WELL the scopes did not come so i rang them to be told they had none,,BUT mtc told me i can have a refund we have told the shop so i rang the shop and i was given a refund but i did not get the cost for post,,NOT good i then got a phone call from mtc telling me how sorry they where and we will refund your post to us,BUT i never got it And now i do not no what scope to buy in 4-16x50--------------zigzag
     
  2. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    I’ve heard nothing but praise regarding MTC & their after-sales.
    Things can & do go wrong it’s how things are sorted that counts imo.

    OK this is a little more than a straight refund however I would be inclined to talk to them once again.
    I also think the MTC range to be very good value for money. ...................... :coffee:
     
  3. Steve K

    Steve K Post Whore

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    Location:
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    I have lots of MTC scopes and have nothing but praise for Sammie and Gary who run MTC, their customer service is the best i've ever known mate.

    I would give Sammie a call, she is always very helpful, i can only think there has been a mix up? ;)
     
  4. ANGOF

    ANGOF Post Whore

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    Location:
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    Yes agreed MTC after sales is second to none, give them a ring it will be sorted.
     
  5. The Robin

    The Robin Super Moderator Staff Member Mod/Admin

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    As stated above there after sales is top draw, give them a bell and explain and i'm sure they will sort it for you :up:
     
  6. zigzag

    zigzag Well-Known Member

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    HI thanks to all i will give them call next week ;)
     
  7. zigzag

    zigzag Well-Known Member

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    HI ALL just got a set of MTC mamba 4-16-50 scopes they are outstanding thanks to all for all your info:up::)
     
  8. thinkgreen

    thinkgreen Member

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    thats cool, i was going to reply as i have the same scope, glad its all sorted
     
  9. zigzag

    zigzag Well-Known Member

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    Location:
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    HI ALL been out today to set my new MTC mamba scope 12 shots later set they are good----:D:D:D will be out in the week sort out the squirrel
     
  10. zigzag

    zigzag Well-Known Member

    Messages:
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    Location:
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    HI ALL UPDATE ON MTC for you as you no i have now got a set of mamba scopes ,,,,SO i emailed MTC again asking where my post cost was to be told they did not have my address so i told them you did have my address when i sent you the scope back,,But i did give it to them in my email.SO where am i going with this well I STILL HAVE NOT HAD MY £9.00 post back.TO me this is taking the P so if you buy a MTC scope do not send it back to them as they ask go back to the shop and let the have the problem. :mad::mad::mad:
     
  11. career707lover

    career707lover Busy Member

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    Its unfortunate if its been a bit of hassle mate but the posters above are all very postive regarding this company so it might just be a case of giving them a ring to explain whats happend and the situation could be sorted? Email is handy but if they are a busy company with maybe not a lot of employees, email can be easy to forget about or over look (by accident if things are chocablock). From the other posts on the thread they do seem to be a decent and honest enough outfit so might just be a little mix up that can be fixed? Might be worth giving them a phone and that might sort it :) hope you get on ok.
     
    Last edited: May 11, 2012
  12. Ianhw77k

    Ianhw77k Big Poster

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    Location:
    Nr Hastings, East Sussex
    Glad you like the Mamba, I've got the same one. Fantastic scope.
     

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