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Leaving Sales Feedback Error/issue

Discussion in 'Forum software help' started by GMballistic, Feb 9, 2019.

  1. GMballistic

    GMballistic Donator

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    Hello Mods/Admin,

    This is the second time now it's happened to me and I forgot to mention it before so it does seem to be a reoccurring issue.

    When I've gone to leave sales feedback for a couple of the sales I have done (as a seller) it pops up with the following error message in a red & grey box;

    "Only this thread starter can receive feedback."


    As I am the "thread starter" and I am definitely selecting the correct thread for the sales feedback I don't know why it's happening. Bit annoying as I need to leave feedback on two threads now which for now it won't let me.
    Is this something you're aware of?
    Any fix?

    Thanks, Atb. :thumb:
     
  2. GMballistic

    GMballistic Donator

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    Just to add; I am also selecting the correct boxes before hand. E.g. "I am the seller"
     
  3. mikeyhall1

    mikeyhall1 2018 Forum Nice Guy

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    Gareth did the buyer post on the thread itself? If this doesn’t happen then feedback can’t be left.
     
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  4. audi swift

    audi swift Keyboard Hero

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    It happened to me once, but when i left a message to other person on the thread i could then leave them feedback.
    Then i went back & deleted the message that i left for them. hope this helps.....
     
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  5. GMballistic

    GMballistic Donator

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    No the buyer didn't post on one of the threads, ...he bought two items but only posted on one thread as the rest was sorted via PM.

    I just edited a post on the for sale thread (which is now in the sales graveyard) to include @audi swift (the buyers username though obviously & not yours ;) ) and I still couldn't leave feedback for them.

    Is that what I was meant to try?
    Maybe the sale has to be live at the time if so?
     
  6. Sky

    Sky Super Moderator Staff Member Mod/Admin

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    It only works if the buyer posts in the sales thread.

    If anything is done by PM, then no feedback can be left.
     
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  7. GMballistic

    GMballistic Donator

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    Thanks for clearing that up everyone/Trev. :thumb:
     
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  8. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    If the buyer posts something in the thread along the lines of 'thanks received the item well packed works well' this should unlock the system allowing him/you to leave feedback ... ;)
     
  9. GMballistic

    GMballistic Donator

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    Unfortunately we can't do this when the thread has been moved to the sales graveyard as it is then locked for replies.

    Will try to remind people to post in the thread when it is still active.
     
  10. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    Which thread is it?
     
  11. GMballistic

    GMballistic Donator

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  12. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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  13. Rattymcrattyface

    Rattymcrattyface Ay up duck

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    I had trouble leaving some on the fone but when i tried the laptop it went straight through. might be linked? Im still owed feedback too:roflmao::hunting::ranger:
     
  14. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    GMballistic likes this.
  15. GMballistic

    GMballistic Donator

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    Yep I know I asked to have it locked thanks. ;)
    The buyer PM'd me after I'd had the advert taken down saying they wanted it.

    Thanks again. :thumb:
     
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