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Question I need a new Router

Discussion in 'General chit chat' started by Tadpole, Jul 30, 2014.

  1. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    I need to replace my 'old' 'Belkin Router' ...

    Now eight years old it's just about given up I think, a firmware up-date was recommended but think I'll pass on that.
    It started playing up a bit, plugged in the spare only to find this one also has 'issues' .. :(

    So guys hit me with your recommended 'good value' options :thumb:
    Needs to be wireless, I only require it for surfing, web browsing, email, & (forum modding ..... ;) )
     
    Last edited: Jul 30, 2014
  2. Kenbarcon

    Kenbarcon Donator

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    I have a BT Hub still in the box if you want it.
     
  3. terry1001

    terry1001 Major Poster

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    You could try calling yout ISP and telling them you're having problems and ask them for a new wireless router/modem, most of them send stuff out with no questions.
    If you do want to buy your own then Belkin and Netgear are usually ok but depends on what features you want. Most of the wireless stuff runs on 2.4 GHz but if your laptop/tablet/phone support the 5 GHz band you can get much better wireless speeds on that and there is less interference from any neighbours and other electronic kit about the house.
     
  4. ambriel

    ambriel Engaging Member

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    I swear by Draytek ADSL routers. Not bargain basement but bloody good.
     
  5. andyz1000

    andyz1000 Banned

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    i have a netgear dg384 you can have or a d-link
    Both are a good few years old but work perfectly
     
    Last edited: Jul 31, 2014
  6. SteveO

    SteveO Top Poster

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    Likewise I have a D-link router you are welcome to also, it's a few years old but all working well.
     
  7. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    Thanks for the advice & offers guys, I did call my provider & after 50 minutes, four operators including a couple of supervisor/manager types with offers of 'upgrades' TV with look back or something I eventually spoke to someone I could understand.


    I asked the question, 'after 50 minutes should the question 'can you replace my failing router free of charge having established it is faulty take this long'? his answer 'no' .... :rolleyes:

    A replacement is on it's way so let's hope the dam thing works as well as my old 'Belkin' because the spare 'provided one' is useless.

    I'll keep you updated once the 'new kit' is up & working, cheers chaps ..... :thumb:
     
  8. terry1001

    terry1001 Major Poster

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    Customer support experiences could easily make a new (very long and depressing) thread. Hopefully your story will end happily ever after :up:
     
  9. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    The 'Belkin' chat was 1 hour 4 minutes ended with me advising the person I spoke with to give the days pay back as they were a complete wasted space & were unable to address the issue in the end ... :rolleyes:
     
  10. sneakysniper

    sneakysniper Donator

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    I use a very simple technique when the router dies, which they will after a few years, sometimes sooner.

    "Send me a new one or kiss my backside goodbye"

    Seems to work very well...
     
  11. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    Up-date

    Shhhhhh I don't know what's going on but my speed has mystically gone back to how it should be :thumb: from .748Mbps download to 12.83 :confused:

    I have done nothing except continually check my speed, reconnect & retest my old router over & over fingers crossed this is how it stays.
    With a replacement router on it's way, so they say I'll let you know when it's here to see if anything changes ;)
     
  12. SteveO

    SteveO Top Poster

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    Tads,

    We often get speed drops on our 50mbps line, sometimes it lasts for days or a few weeks.

    I often think it may be someone on the same hub uncapping their modem and swallowing up all the available 'pool' bandwidth.

    Don't ask me how I know this. ;) they will eventually get caught if they persist!
     
  13. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    So after at least a week of 'no show' I again contacted my supplier.
    All the info regarding my last call on the 30.07.14 was in the system with the exception of a 'replacement router being sent' ... :rolleyes:

    I have now been promised again within 5 working days a new router, along with a return pack to send to old one back I'll let you know how things work out .. ;)
     
  14. Tadpole

    Tadpole Super Moderator Staff Member Mod/Admin

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    New router arrived in my post this morning, great service pity they didn't do it the first time .. ;)
    Thanks for your help & pm's guys .. :thumb:

    So that's me happy for the time being also means I'm able to carry on my 'modding duties' .... :D
     
  15. oldbugger

    oldbugger Donator

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    result :up:
    eventually
    tenacity, and persistancy is key dude :cool:
     

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