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Big Moral Question what would you Do.

Discussion in 'General chit chat' started by jolo-bolo, Mar 28, 2014.

  1. jolo-bolo

    jolo-bolo Donator

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    I bought a cctv setup camera from ebay camera,monitor it had everything with it. In monitor recording to sd card charger the works. Bought it paid for it strait away then nothing. No item no contact so I contacted the seller no reply so I opend a case with Ebay and contacted the seller. Still no reply waited for over the set period for a claim to be answered they still didn't do anything. Had my payment refunded on the 26th march. Then today a parcel turned up with the postal date of 27th a note in it saying "Hi David I am sorry ebay no good all ok now thanks for waiting" . Now my names Kevin so huh non recorded post as well what would you do
    That is the MORAL question .:confused:
     
  2. Evolve82

    Evolve82 Big Poster

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    Difficult one. If there is no contact with the seller then there is no contact! ;)
     
  3. RichieRich

    RichieRich Ping!

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    If there's been no contact, and especially if there's no return address on the packaging, then there's nothing you can do but....

    Keep it and wait to hear back any communication.
     
    Last edited: Mar 28, 2014
  4. JD

    JD Donator

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    I used to buy alot of fishing bits by mail order, one day out of the blue, I received a flotation suit, but I'd not ordered one,

    phoned the shop to tell them whats happened, got some free bits for being honest.

    In your case Jolo, wrong order gone to the wrong customer, now you've posted this up, theres really only one thing you can do.

    I would test it though, to see if its worth the money.
     
  5. Quentyn

    Quentyn Engaging Member

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    I would contact the seller and offer to pay them ( either via ebay or direct - I would opt for direct)

    remember you will be treated as you treat others - you have a refund - you have the goods one of those has to change
     
  6. Trampilot

    Trampilot Keyboard Hero

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    Can you not make a payment to the seller regardless?
     
  7. jolo-bolo

    jolo-bolo Donator

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    It's not the wrong order I bought it and paid for it they didn't send it out till after I had had a refund. It does work records etc plug in and play just no coms anything seams a bit strange that's all did they sell it to someone else I'm just not sure what's going on.
     
  8. Kenbarcon

    Kenbarcon Donator

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    Its simple, to ease your conscience and save you worrying about it, send it to me and i will deal it on your behalf.:D
     
  9. andy draper

    andy draper Posting Addict

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    One word answer from superstitious me...KARMA....Unless it's a massive company,then thay have the staff and resources to keep up with their sales,so it's just poor management,therefore b**x deny all knowledge and keep it :D.My philosophy is don't Censored on your own kind.
    andy.
     
  10. Relgubmot

    Relgubmot Donator

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    Personally my attitude would be well he was aware there was an ebay claim, did nothing, then sent one anyway the day after it closed..
     
  11. SW-Novice

    SW-Novice Engaging Member

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    Where was it shipped from? I bought a laser pointer from some guy claiming to be in Oxford and 3 weeks later i had
    a parcel arrive from Hong Kong, people setup UK accounts and drop ship stuff. They never own it and just advertise it
    on Ebay, once its sold they get the original owner to send direct to you.
     
  12. tisme

    tisme Donator

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    I would contact them and find out what's going on. Someone else, called David, might be waiting for a parcel. Give them the benefit of the doubt.
     
  13. reaper6

    reaper6 Banned

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    I would be honest and try and contact the seller and if you cannot by any means and i do mean any means...... look on it as good fortune
     
  14. Wild Bill

    Wild Bill co2 Enthusiast, HW97, K98 owner

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    If the seller ignored all coms even after the dispute was raised, I'd say don't worry about it. Probably cost 16 pence to make by a starving 8 yr old kid.
     
  15. bunnyblatter

    bunnyblatter Pro Poster

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    If you've tried several times to contact the seller and had no reply then in my eyes you've done all you can mate
    Get it set up and enjoy it
     
  16. hawkeye87

    hawkeye87 Engaging Member

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    What cctv? I don't know what your on about! Would be my reply hehe
     
  17. audiguypaul

    audiguypaul Donator

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    If you've asked the question then you know the answer, do the right thing, you never know he may say keep it anyway.
     
  18. SteveO

    SteveO Top Poster

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    Kev,

    Put aside the shocking customer service, lack of comm's etc... The item was refunded so legally the item belongs to the seller, however you are under no legal obligation to return the item to the seller but are obliged to inform him that you have and are caring for his goods, If he doesn't contact you and arrange to have the item collected or pay you (including reasonable expenses) to return them, after a certain time he forfeits the goods and they become your property.

    Write to the seller and tell him you have the item and will be charging him £XX per day to store them and they are waiting to be collected.
     
  19. weebster

    weebster Posting Addict

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    The answer lies with you rather than what others would do,at the end of the day you have the goods and your money back.
    If the goods are as described and working then to keep both would be dishonest,can YOU live with that. :confused:
     
  20. Trouserferret

    Trouserferret Donator

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    I'd drop a note to the non-responsive seller in the hope that they wouldn't respond, I'm all for Karma where that sorta stuff is concerned. It's only right to let them know.

    If they want it back, they get to pay the postage. Usually folk will just tell you to keep it.
     

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