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beware the Gun shop

Discussion in 'Anything Airgun Related' started by dengiebob, Jan 23, 2014.

  1. dengiebob

    dengiebob Active Member

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    O.M.G!!!!!!! dumb struck well thought i have seen everything!
    You will see on my last thread i was asking about a problem with my Webley axsor .22 i bought this rifle very cheaply second hand when i went to fill it for the first time it leaked air from the probe hole.

    Not wanting the hassle and to get the gun checked over i put the gun in its slip and got on me motorcycle. The nearest Airgun shop to me is The airgun centre at Rayliegh.

    Walks in now i know my webley aint no Daystate but i got told that they did not work on 'that type' of gun and that i would be lucky if i found some one to touch it.

    Now at the time i had the money in my wallet to pay up front for the work i did think to myself as i walked out of there that i would never go back or recommend them to anyone.
    So still having a leaking axsor out came my iphone and off i went to the next nearest gun shop which (and im going to name names now!!!) was T-robb near Southend.
    Yes i can fix that it will need to be re sealed £60.00 come back in two weeks which i did collected the gun and took it home.
    Well the first time i went to fill it leaked so i gave up on it and went back to shooting my s410 fast forward a few months and after my first thread asking for ideas on how to solve the problem i decided today was the day to strip it myself.

    I looked at exploded view first. removed the front plug in the air cylinder, to get at the fill valve you have to unscrew the aluminum air tube. knowing after looking at the exploded view after unscrewing the air tube there is a small spring and then then valve well guess what was wrong folks?????? ten points for who ever gets it right?????????? 'NO SPRING!!!!!!!!!!' Mr T-robb call yourself a gunsmith and charge me £60!! to lose bits of my gun.

    So that guys was why it leaked air! A quick clean of the parts and a spring out of a throw away lighter and hay presto my axsor now holds its air happy days!!!!!!!!!!!!!!.

    Lesson learned here folks never trust people that say oh yes mate we have stripped and checked your rifle and its all ok!!!!!...... do it yourself A. its cheaper B.you know its been done!!!!!


    "i dont need a rifle mate i gotta a donk"
     
    Last edited by a moderator: Jan 23, 2014
  2. SteveO

    SteveO Top Poster

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    By your admission the gun was leaking before you took it to T-Robb...

    Do you think it not a possibility that the gunsmith there never even opened the gun to repair it and took your £60 anyway?

    Still not right either way but he may not be responsible for losing the spring! Responsible for not fixing the leak yes!

    I believe the missing spring was likely the cause of air loss all along.
     
  3. Grieve

    Grieve Well-Known Member

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    I have no experience of T-robb, but myself and friends have used The Airgun Centre and I thought they were bob on. Really friendly bunch of people, made me feel welcome (even offering me a tea/coffee the first time I went in) and were extremely apologetic when my HW100 had a leak. Did everything they could to get it back to me as quick as possible. I would use them again, no doubt.

    Shame it took you so long to find the problem, but at least you now have it sorted!
     
  4. Alex.mc

    Alex.mc Busy Member

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    Couple of things spring to mind........ It's kind of shooting yourself in the foot (pun intended) to tell a customer in a disparaging tone that you don't work on "That" kind of gun? Any new customer who walks in is a potential return customer, and putting them off at the first hurdle is dumb! If they didn't want the work they could have very diplomatically mentioned it's not a gun they have much dealings with as they tend to work on what they sell, but let's see how we can help you out here? I'll have a quick phone around for you?

    As for the second shop, well if we're being generous he could have made a mistake? We're all capable of that on ocassion? But if he knowingly sent it out without either fixing it, or did something to it and didn't check it... then that's very poor!
     
  5. Biker_Bob

    Biker_Bob Active Member

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    That stinks. You'll doubtless get as many saying they've had good service as bad.
    There's a gunshop local to me that has an excellent gunsmith and he's done me proud over the years - so I'm lucky in that respect.
    The best thing is that you fixed it yourself. When I first got into PCPs the main thing that bothered me was that if anything went wrong I was stuck.
    Now I've got 3 Ultras and I'll rip them down and rebuild them no problem. PCPs are actually very simple mechanisms, as long as you observe a few basic safety precautions there's no reason not to fix them yourself.
     
  6. dengiebob

    dengiebob Active Member

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    i must say i could tell another horror story about the air gun centre when they serviced my hills pump that leaked and my s410 was down on power.
    i dropped them off to be sorted two weeks later gets the call that they were sorted when i gets home the pump still leaked and the rifle was still down on power, so more phone calls.

    Takes it all back down there to be told a mistake had been made and that they would sort it so home i go still no gun another two weeks past then i get the call saying my rifle "has had a bit of a bump in the post" and the silencer an HW item had been smashed off.

    I did my beans at them my lovely gun roughed up in the post so i had to wait another week for them to replace the silencer and adapter they said the barrel was ok but i only have there word on that so when i finally went to collect my rifle they gave me the old silencer which had a tiny scratch on it my rifle with a new silencer and four tins of air arms pellets to say sorry maybe its just me being unlucky but me and gunshops do not go together!!!!!!!!!!!!

    I did say to the owner at the air gun centre about the company they get to carry customers beloved guns around the country and why dont they find some one better to do it he just shrugged his shoulders at me n grunted !!!
     
    Last edited by a moderator: Jan 23, 2014
  7. Dan77k

    Dan77k Donator

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    I'm still plucking up the courage to drill out the anti tamper plugs to work on my s400! I've read all about what I should do and like to tinker but just worried I won't be able to put the thing back together again!
     
  8. leaky5

    leaky5 Donator

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    I have had various different impressions of the AGC. There seem to be 3 main staff there The little guy, always seems helpful and willing to spend time with you. The older guy, pretty much the same. Then there is the one who does the videos on their web site, he seems to be the worse of the bunch.

    As for T Robb, I will never set foot in his shop ever again. He took weeks to do a simple job and lost parts that I then need to buy from Chambers. I asked him to fit a new spring to an Orginal 25, he even had the action, when I got it all home he had not even cut the spring to size.

    I wonder if he still has the same chrono he used to use ? The steel plate on the floor job which he fires pellets at (through a metal cup for safety) he then checks how deformed the pellet is and tells you if your rifle is powerful enough.
     
  9. secretagentmole

    secretagentmole Low down, dirty and quiet...

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    I use a gunsmith who is also an RFD, he has a small shop with a few air rifles, shotguns and im and centre fire rifles in. But he is a fully apprenticed and time served gunsmith! Hence his repairs actually are repairs!

    Mind I did take my Super 10 to John Bowkett for a service and blueprint tune and my Rapid did go to KevG, why? Because they are experts with those guns and have developed certain parts for them which make them much better.

    The Webley is best off with Simon Atkins, aka The Airgun Doctor as he was in the R&D department of Webley for many years, Logun as well!
     
  10. Soximus

    Soximus Busy Member

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    Behind you! Mwhahahahah Just kidding. Christchurch
    Do it!. They are easy to work on if you have basic workmanship skills and make sure you have emptied the gun of all air before starting any work. I have two AA S400's and I would now always do my own repairs and servicing....its quite satisfying as well.
     
  11. Stu83

    Stu83 Engaging Member

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    £60 to fix a leak having a laugh:down: I got a logun solo fixed with the same problem for £8 at keiths sports and he did it in front of me and chrono'd my rifle for me.

    Stu.
     
  12. Stevie Darling

    Stevie Darling Sexual tyrannosaurus

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    Did you get your £60 back??
     
  13. cloverleaf

    cloverleaf Super Moderator Staff Member Mod/Admin

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    Several thoughts since I can't keep my mouth shut (fingers still) and have nowt better to do..

    £60 is pretty bloody pricey IMO to do an inlet valve - I'd work on 1/2-1hr labour (depending on minimum rates and additional problems) plus parts; so no more than about £35. If you (legitimately) weren't satisfied with the repair, why didn't you take the gun back and get it done properly / demand a refund?

    Regarding the AGC's refusal to work on the Axsor; they're old guns and no loner made, but are straightforward to work on and parts are still available - clearly they couldn't be bothered. In any case, specialists exist (Simon the AGD being a good example) to whom guns can be sent for repair if the gunsmith lacks the ability / inclination / tools to do it themselves.

    Finally, I agree that as with most things in life it's better to learn to do the job yourself; however a good gunsmith is always a useful resource to have around should you need them ;)
     
  14. mark112

    mark112 Engaging Member

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    Hi,

    Taking the A/T off is probably the worst part of the job. AA S4** series very easy to maintain. Just do it!

    Mark
     
  15. Biker_Bob

    Biker_Bob Active Member

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    Right on, do your research online, watch the YouTube videos and just take your time.
     
  16. walker

    walker Busy Member

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    i agree with this. your best off looking online and finding out who is a ninja with your type of rifle. not sending it to someone who knows just the basics about alot of models.
     
  17. spike589715

    spike589715 Busy Member

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    Most Airguns are not hard to work on there is no magic just mostly basic engineering
    a hammer is held back by a trigger it flies forward and hits a valve and opens it ....
    i have always worked on my pcp guns if you get stuck you tube can help
    o rings are dirt cheap as well

    cheers
    simon
     
  18. Yak

    Yak Well-Known Member

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    Went into airgun centre last week one chap serving. Waited there for 10 minutes without being acknowledged, had to ask if there was anyone else serving. Once again I got a grunt that someone would be out soon. Just about to walk out when the young chap came out and served me.
    Not my local shop but probably would not use them for purchasing a gun.
    Now AirArms I got a great service. (See my last post)
     
  19. essex sniper

    essex sniper Banned

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    T.r.robb is known for things like that .iv heard stories of people taking him guns and he reckons he's lost them.....when you walk in his shop it looks like an hand grenade has gone off ...as for the airgun centre I can only praise them they have always gone out there way to help me atb
     
  20. cptman

    cptman Member

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    I phoned TR Robb to check if they had stock if they had stock of a particular item he replied yes, I then made a 25 mile trip to pick it up only for him to search through his bomb site of a shop only for him to say he hadn't got it after all! The guy is totally disorganised, no way I would leave anything with him to repair, he would never find it again.

    AGC just want to sell you items they have on their website if you want anything different or unusual, you get comments like 'what do you want that for?' They then try and talk to buying something off the shelf, they are like the Tescos of airgun shops but without the low prices.
    the guy in the video is the proprietor by the way.
     
    Last edited: Jan 25, 2014

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