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Airtech - unhappy review

Discussion in 'Anything Airgun Related' started by DR2501, Oct 18, 2016.

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  1. Blackmax

    Blackmax Forum Rude Guy

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    'I can remember when this was all fields!'
     
  2. Tron

    Tron Donator

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    I know Carl, I even know about your Stealth rifle, If my memory serves me right I think you want it regulated? The problem is he has so much work that trying to make a regulater to fit into a bottle neck is going to take a lot of man hours to succeed so its development work he can ill afford to do when he has so many rifles in to complete. his work is superb, In my opinion cant be beaten for the engineering involved. I can only suggest everyone is patient to wait a little more.:up:
     
  3. evenbad

    evenbad Evenbad

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    With all due respects don't think your post defends him at all! if the work is difficult and time consuming surely don't take it on!!
    Another if surely if he has a backlog of work as you suggest why is he taking on more work !
    Reputations are built on satisfaction not patience as recommendations go a long way ,Carl may be good at his job but not completing in a reasonable time, not answering his phone and 10 months is a ridiculous time not to complete the work!
    Think it would try the patience of anyone on here, to resolve it would be common courtesy to pick up the phone and speak to the OP and apologise for taking the work on if it is beyond his expertise and give back the stealth with a dollop of humble pie.
     
  4. DR2501

    DR2501 Donator

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    That would have been good thanks but you told me two weeks so I thought I can wait two weeks. If you'd have said 3 months I would have mentioned it!

    .
     
  5. Tron

    Tron Donator

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    As Carl has said the problem some people have is they dont understand that when working large noisy machinery its impossible to even hear the phone ringing. I have been there a few times and when he is reasembling rifles Its like a mad house, people calling in person, the phone ringing non stop, If that was happening to you, then you too would be held up in your work. One of the members on this post needs to shut up, going on and on, its even peeing me off.
     
  6. ratharvester

    ratharvester Donator

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    The op is perfectly entitled to voice his problems and I commend him on that,what I don't accept is people on this thread being abusive and name calling. The guy has family problems and in my view that comes first but Carl certainly in the wrong as it seems his communication is poor, even if it's a hobby he is promising people timescales and taking their money so needs to try and stick to them, I think people would accept a couple of weeks overdue.
    To Carl your work is top notch and keep up the good work just try not to make promises you can't keep and best of luck with you family.

    Rotherham owl you hit the nail on the head I'm 43 and most of the time I'm a right grumpy git:D
     
  7. evenbad

    evenbad Evenbad

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    Anyone who can remember a mullet is old and I agree with you grumpy is a privilege not a right to be shared with these 40 somethings thinking they know it all, mm where did I put my happy pills!!
    Have a nice day or is it night cant remember where I put my memory tablets lol
     
    Last edited: Oct 19, 2016
  8. DR2501

    DR2501 Donator

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    I would've absolutely waited if given accurate information before I sent the rifle or indeed any information after he's got it.

    You're saying we should just send off our rifle and wait as long as it takes without complaint and no information so we even know he's got it - only way I knew was via tracking info.

    I read the reviews online about long delays but when I asked him he said two weeks so I took him at his word.

    .
     
  9. Tron

    Tron Donator

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  10. neildarlow

    neildarlow Busy Member

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    I think Carl is becoming a victim of his own success and the high standards he sets himself.

    Consider that he has to manage, single handed, the following:

    Goods receipt and despatch.
    Custom part manufacture.
    Individual assessment and modification of rifles.
    Machine and process minding.
    Customer relations.

    That, frankly, is too much work for one person to operate as a practical business.

    Realistically, Carl needs to decide whether to continue working as an Artisan/Craftsman and reduce his workload to sensible levels or he needs to take on additional help to operate as a business for the growing workload he has.

    He really needs to make this decision for his future well-being and to give himself time for his family and customers.

    I speak from personal experience on this.

    EDIT: Fixed a typo.


    Sent from my Xperia Z3 Compact using Tapatalk.
     
    Last edited: Oct 19, 2016
  11. Tron

    Tron Donator

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    Well said:up: at last, a sensible reply.
     
  12. evenbad

    evenbad Evenbad

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    Cant believe you put this up as a defence!
    1. Answer phones are not new leave a message on your tel/mob stating something like this I am unable to answer your call BUT please leave your name and tel/no and I will get back to you!
    2,Employ someone to pick up phone as this would free up Carl no end and give him more time in the workshop.
    3. If work is to much of a backlog employ someone to share this workload even if its for a short period of time.
    4. Engineering is a skill and if Carls business is growing beyond his capabilities to meet demand young people would jump at the opportunity to learn a skill.
    I have never met Carl but his work must be good as he wouldn't have such a backlog of work! but its hard trying to run a business on your own, surely it makes good business sense to get help as workload increases as believe me we have all been there and buried our head in the sand.
    Someone on here mentioned Welsh Willy he is a excellent Tuner has always answered my enquiries regarding my air rifle tuning undertaking by him and even as busy as he is keeps you up to date when you air rifle is ready.
    Think his customer service is first class mm mind you us welsh guys like talking!!!!
     
    Last edited: Oct 19, 2016
  13. metalman

    metalman Big Poster

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    I'm sure someone will correct me if i'm wrong (another one in his 60s), but i remember this bloke Simon Howarth :D talking to a certain Darrin once upon a time. Acorns spring to mind
     
  14. Meteor62

    Meteor62 Major Poster

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    When you send a rifle to be tuned by sfs they will tell you the current waiting time for completion. At the time I sent my 99s I was told a 16 week wait. It's then your choice to wait or go elsewhere. I think Carl should employ this method and not only will he keep his customers happy but reduce his backlog (from those that decide to go elsewhere) and make for a much better experience for him and the customer. He won't lose much business, people will wait for the best and from what I have read, that is what he is in the pcp field.
     
  15. DR2501

    DR2501 Donator

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    Metalman, I have no idea what you were trying to say there which has intrigued me - could you please explain?
     
  16. Riggs

    Riggs Engaging Member

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    He's peeked my curiosity also:confused:
     
  17. milek

    milek Honorary Member

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    I think he means he could outsource some of his work possibly?
     
  18. paulairgun

    paulairgun Keyboard Hero

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    OMG. This has got a lot of opinions going. I think maybe people should report as they find. I've always had nothing but good with airtech.
     
  19. Tron

    Tron Donator

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    Evenbad, If you take the trouble to look up Carls posts on here he actually asked on this forum for someone with engineering knowledge to contact him, he offered a JOB! Seems to me there is a lot of negative comments being made about Carl by some people who havent even had work done by him.
     
  20. Rotherham Owl

    Rotherham Owl It's all about the enthusiasm!

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    I think you have inadvertently proven my point Bob.

    Seriously though, it was partly a tongue in cheek comment but mostly based on my experience. I am part of the demographic I detailed & since passing the big 40 have taken on my duty with relish, as have all my peers.

    We would once meet for a pint of lager and the talk would be of women & football. We now meet for a pint of mild and the talk is of how expensive the pint was and how the young uns don't realise how good they have got it.

    Cheeky git. At 48 I am one of the youths on here.

    As is you right Bob & at 65 I am sure your grumpiness has been practiced to perfection.
     
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